kingexchange
kingexchange
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This app is available for your device
kingexchange
This app is available for your device
Contact
+91 9353387890
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the kingexchange?
To log in, open the app and enter your registered mobile number, then verify the one-time password (OTP) that is sent to you. This will securely log you in without requiring a password or email. You can now access the app easily using just your registered mobile number and OTP.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. After verifying your connection, click on "send OTP" and wait for the verification code to arrive. If the OTP doesn't arrive, you can reach out to the app's support team via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, submit your updated KYC details to our customer support via email to transfer your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Once uninstalled, download the latest version of the app, which should be available for download. After installing the updated app, you can log in and continue playing.
Q1: What is the minimum withdrawal amount in the kingexchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money, and bonus funds cannot be withdrawn. This restriction applies to the money users have collected as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure you have saved your Aadhaar card, UPI, and all relevant bank details within this app. This is a requirement for verifying your KYC (Know Your Customer) information. All necessary details must be submitted to finalize your registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual timely completion of the process.
Q4: Why is the bonus balance not being withdrawn?
Bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games using the bonus can be withdrawn. The bonus itself, however, is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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